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1. Coverage and Duration
Ashoka Watch Company provides a comprehensive warranty for its timepieces under the following conditions:
- Standard Warranty: A two-year warranty covering the movement/mechanism of the watch.
- Colour/Polish Warranty: A one-year warranty for the color and polish of the watch.
- Battery Warranty: A one-year warranty on the battery.
2. Extended Warranty
An additional one-year warranty can be purchased for ₹300. This extension applies to the movement/mechanism of the watch.
3. Warranty Services
- Doorstep Service: Warranty claims can be serviced at the customer’s home anywhere in India. To claim your warranty, please contact us via email or phone.
4. Registration and Claims
- Email for Registration and Claims: warranty@ashokawatchco.com
- Phone Contact: +91 9403890061
Customers are required to email or call us to arrange for doorstep service for warranty claims.
5. Warranty Conditions
The warranty is void under the following conditions:
- The seal of the watch is broken, opened, or repaired by an unauthorized service center.
- Any component of the movement/mechanism is broken or replaced.
- Damage to the watch or its parts is caused by external factors.
- Presence of moisture inside the watch.
- Any repairs or replacements are only handled by Ashoka Watch Company; we do not provide replacements or exchanges.
6. Exclusions
- Warranty does not cover accidental damage, physical breakage, or misuse of the watch.
- Repairs or adjustments carried out by unauthorized service providers will void the warranty.
This policy is subject to change at the discretion of Ashoka Watch Company. For further details or queries, please contact us using the information provided above.
